Story Surge

Privacy Policy

Privacy Policy

Introduction

Welcome to https://software-internal-linking.storysurge.net (hereafter referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data in every interaction with our digital services. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, and handling of personal information in alignment with numerous global privacy regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Privacy Act (UCPA), Utah, USA
  • Connecticut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope and Applicability

This policy is applicable to all aspects of our website, including but not limited to:

  1. Website and Services: All content, features, and functionalities available on our main website and any associated subdomains.
  2. Applications: Mobile and desktop applications developed and maintained by us, designed for the exclusive use of authorized users.
  3. Services: Any online services or products offered through our platform.

Please note that this policy does not extend to third-party platforms, apps, or services accessible via links on our website. These external entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Data Collection and Processing Activities

Our Privacy Policy governs your interactions when:

  1. Using Our Services: As an authorized user, your engagement with our applications and services falls under this policy’s scope.
  2. Visiting Our Websites: Any browsing or interaction with our website linked to this Privacy Statement is subject to these practices.
  3. Communication: When you receive communications from us, whether via email, calls, or text messages (SMS), your communication preferences are respected and protected here.

Types of Personal Data Collected

We collect diverse categories of personal data, including:

  1. Account Information: Details associated with your registration or account creation, such as usernames, passwords, and profile pictures.
  2. Payment Information: Transaction records, billing addresses, payment method details, and financial information required for processing payments.
  3. Financial Data: This includes banking information and may be collected for subscription plans or direct debit transactions.
  4. Purchase Information: Records of products or services purchased through our platform, including order history and transaction IDs.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device tokens, and advertising IDs.
  6. Location Data: Geographic coordinates and location-based services data provided by your device when you use location-enabled features on our platform.
  7. Feedback and Reviews: Personal information shared in user reviews or feedback forms.
  8. Social Media Information: Data from social media platforms when users choose to log in through their social media accounts or share content from our platform.
  9. Product Interest: Details about products you interact with, view, or purchase on our site.

We collect this data through various methods: user input forms, interaction with our applications, analytics tools, and automated technologies like cookies and device identifiers. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their respective privacy agreements.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies for several purposes:

  1. Strictly Necessary: These cookies enable core functionalities of our website and applications, such as user login and navigation.
  2. Preferences: Cookies store user preferences, allowing us to personalize your experience.
  3. Analytics: We use analytics cookies to gather insights into visitor behavior, track engagement, and improve our services.

Users have control over non-essential cookies through our Cookie Manager, where you can manage or opt out of specific tracking.

Data Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes described in this policy, including:

  • Fulfilling contractual obligations with users.
  • Complying with legal requirements and regulatory requests.
  • Conducting market research and analytics to enhance our services.

Once the data’s purpose has been met or when retention is no longer required, we securely delete or anonymize the information.

Data Security Measures

We prioritize the protection of your personal data through robust security measures:

  1. Encryption: We use encryption for data at rest and in transit to prevent unauthorized access.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  3. Access Controls: Our systems implement role-based access controls, ensuring that only authorized personnel can access sensitive data.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18 (or the applicable age limit in your jurisdiction). If we learn that we have collected such data, we will take steps to promptly delete it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Request the deletion of your data, subject to legal and regulatory exceptions.
  • Restriction: Limit our processing of your data in certain situations.
  • Portability: Receive your personal data in a structured, commonly used format, and transfer it to another controller.
  • Objection: Object to the processing of your data for specific or all purposes.
  • Non-Discrimination: Be free from decisions based solely on automated processing.

To exercise these rights or have any data-related inquiries, please contact our privacy team at your earliest convenience using the contact details provided below.

Changes to Privacy Policy

We reserve the right to update and modify this Privacy Policy at any time. Any significant changes will be prominently displayed on our website, and we encourage you to review it periodically.

Contact Us

For any privacy-related inquiries, data access requests, or if you have any questions regarding this policy, please contact us:

  • Email: [email protected]
  • Postal Mail: [Address] (Please note that providing physical addresses is optional)